Privacy Policy

Last Updated: January 17, 2026

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or submit a project inquiry
• Request contractor services through our Bid Board
• Contact us via email, phone, or our contact forms
• Subscribe to our newsletter or marketing communications
• Apply to join our contractor network

This information may include:

• Name, email address, phone number, and mailing address
• Business name and professional credentials (for contractors)
• Payment and billing information
• Project details and property information
• Communications and correspondence with us

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• IP address and geographic location
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device identifiers and mobile device information

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect homeowners with qualified contractors
• Verify contractor credentials and compliance
• Send administrative information, updates, and marketing communications
• Respond to inquiries and provide customer support
• Monitor and analyze usage trends and preferences
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Contractors: When you submit a project request, we share your project details with relevant contractors in our network
• With Service Providers: We may share information with third-party vendors who perform services on our behalf
• For Legal Compliance: We may disclose information when required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal exceptions
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw previously given consent for data processing

To exercise these rights, please contact us using the information provided below.

6. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising CCPA rights

To make a CCPA request, please contact us at privacy@probuildnetwork.com or call our toll-free number.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Pro-Build Network
Email: privacy@probuildnetwork.com
Phone: 1-800-PRO-BUILD
Address: [Your Business Address]

For accessibility-related inquiries, please contact our Accessibility Coordinator at accessibility@probuildnetwork.com.